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11 Harvard St.
Brookline Village, MA 02445
(617) 739 -4141Fax : (617) 249-0927
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1.Our #1 goal is to provide you with a special experience – Shopping online for eyewear can be difficult, but the Vizio Optic customer service team strives to make the process as simple as possible. Our team members keep great communication and go above and beyond to help you find what you’re looking for.
2. Our expertly curated designer eyewear selection – Our eyeglasses and sunglasses come from nearly 30 award-winning, internationally renowned brands known for their high quality, creative design, and impressive innovations. Many of our brands are eyewear-only companies, meaning they are 100 percent focused on their craft.
3. 100% Authentic GlassesGuaranteed –All designer glasses and sunglasses from Vizio Optic are 100 percent authentic and come with a one-year manufacturer’s warranty. Tip: Authorized CHANEL eyewear retailers are not permitted to sell the brand’s products online, so beware of companies claiming to offer authentic CHANEL frames for purchase through the website. Vizio Optic can assist you with the purchase of CHANEL glasses or sunglasses via phone if you do not live locally.
4. 100% Accuracy Guaranteed – Your prescription for corrective lenses is double checked by our certified opticians and optometrists to verify their accuracy so that there are no issues with your order.
5. FREE Shipping –Standard shipping is free of charge on all domestic orders. Your purchase is packaged personally by a member of our team along with a few goodies for you to enjoy, including a soft microfiber cloth and cleansing spray to keep your glasses spotless and scratch-free.
6. FREE Returns- We understand that eyewear purchased online does not always meet your expectations in person and want you to be completely satisfied with your shopping experience. If there is a problem with your order, please contact us about our free returns and we’ll be happy to assist you. All frames are eligible for a full refund, and we offer a one-time remake of all prescription lenses for free. Please see our return policy for more information.
7. Our reputation.– Since Vizio Optic first opened in 2004, our store has been fortunate to be the only eyeglass store to be the proud recipient of 5 Best of Boston awards given by the prestigiousBoston Magazine. We are so honored for these accolades and continue each and every day to provide the wonderful customer service that our friends expect and deserve.
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