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11 Harvard St.
Brookline Village, MA 02445
(617) 739 -4141Fax : (617) 249-0927
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I just recently visited Vizio Optic for new everyday frames - and will be picking up my new glasses in about a week or so. I cannot say enough good things about the entire experience start to finish. I live in Rhode Island and visited MANY eyewear shops without finding what I was looking for...namely great looking tortoise shell glasses w/a great shape and WITHOUT any ornamentation on the sidepieces. I also have a new prescription and have to get progressive lens for the first time, so I also wanted to make sure I was dealing with a reputable shop. Needless to say, with so many failed attempts at finding glasses, I had big hopes for Vizio Optic & and they did not disappoint!!
When I entered the store, I was greeted by a wonderful saleswoman who asked my whether I would like some assistance or whether I preferred to explore on my own. It's a customer's dream to be presented with such a respectful opening. After I asked for some assistance, she suggested that we take the following course of action: Based on my stated likes & dislikes, she would pick out some selected styles; afterwards I could go and explore on my own, and then we would regroup to see where we were. Immediately it was clear that she understood my preferences. The 1st option was a great shape but has a little too much pattern; the 2nd option had the perfect tortoise shell, but not the best shape;; and on the 3rd she hit a homerun - it was exactly what I was looking for! Despite my squealing with delight, there was no sense of hurry involved, and they continued to show me other options...just to make sure the 3rd was indeed the right selection. Another young woman helped us out with the sizing and prescription details - and she was equally thoughtful, friendly, helpful, and good humored as the 1st saleswoman. They let me know it would take about 2 weeks for the glasses to be ready and I left positively elated that I had found my dream specs!
My glasses were ready just ONE week later (so nice for a business to over deliver!), and when I came in to pick them up I was treated to a complimentary gift bag with a cleaning cloth, cleaning solution and chocolate. And the glasses are perfect! I would recommend Vizio Optic to anyone and everyone!
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