When you shop at VizioOptic.com, we guarantee that you will be 100% satisfied with your purchase. How can we make such a claim?
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Our entire designer eyewear and sunwear collection is guaranteed authentic. We do not sell counterfeit items and are dedicated to providing our customers with only the best products in the industry. Additionally, we abide by the guidelines of being an authorized CHANEL eyewear retailer, which states that CHANEL eyeglasses and sunglassesare not permitted for sale online. We have access to the brand’s entire collection and can assist you with your purchase via phone if you do not live locally.
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We offer FREE standard domestic shipping as well as FREE returns for all customers. If, for some reason, you are not happy with your purchase, you may return your glasses for a full refund or exchange your glasses for another pair. At Vizio Optic, we want you to have the perfect frames and will do all that we can to ensure you are satisfied with your order.
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If you are unhappy with your lenses, you may return them to Vizio Optic within 30 days. Please see our return policy for terms and conditions. We also offer a one-time free remake of any custom lens order if you would like to exchange or make any changes.
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Our customer service team is here to make your online shopping experience personalized and positive. Our accommodating team members go above and beyond for you, helping you make the right choices and find exactly what you’re looking for, keeping great communication every step of the way. At VizioOptic.com, we want you to have as close of an in-store experience as possible.
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Each order is personally packed and mailed by a member of the Vizio Optic team, so you aren’t some nameless package being tossed about in a warehouse. We take the time to wrap your order carefully and include a few goodies with your purchase as well, including a free microfiber cloth and cleansing spray so you can keep your designer glasses spotless and scratch-free.